Convert more applications, support borrowers around the clock, and resolve delinquencies earlier — with a compliant, omnichannel AI agent purpose-built for financial services.
Built for the regulated stack
Three outcomes every modern lender is measured on — now delivered by a single AI agent working across the borrower lifecycle.
Reconnect with abandoned applicants using AI-powered outbound calls, SMS, and chat. Help borrowers overcome friction, submit missing documents, and move through the application journey to improve conversion rates.
Deliver 24/7 borrower assistance with AI agents that manage balance inquiries, payment processing, and account-related questions — enhancing customer satisfaction while lowering operational costs.
Engage borrowers early in delinquency with proactive outreach that encourages payments, explores hardship solutions, and reduces roll rates — through compliant, empathetic AI conversations.
Every unanswered application, after-hours question, and missed call quietly compounds — costing lenders revenue, retention, and recovery.
Acquiring new borrowers is expensive — and every incomplete application represents lost revenue. Many drop off because they get stuck, distracted, or unsure of what to do next.
Lost AcquisitionYour best borrowers are often unavailable during the workday. Providing after-hours support with traditional teams is costly, difficult to scale, and hard to maintain consistently.
Service GapsWhen borrowers don't hear from you at the right time, small payment issues turn into serious delinquencies and charge-offs. Reaching every borrower personally and affordably is a constant challenge.
Rising Roll RatesA complete platform: negotiation, outreach, payments, integrations, and compliance — engineered for financial services from day one.
Stay compliant with federal and state regulations without increasing operational complexity. The platform automatically enforces rules including call timing, consent tracking, and communication limits. It also detects sensitive situations like bankruptcy, disputes, and attorney representation in real time.
A rules-based engine automatically suggests payment plans, settlements, and hardship programs in line with your policies — with full transparency and control.
Build campaigns across channels with smart sequencing and timing. Segment by risk, delinquency stage, or custom criteria, then track results with detailed analytics.
Connect via voice, SMS, email, and chat. Conversations stay connected across channels, feeling natural and adapting to borrower preferences in real time.
Make it simple for borrowers to pay directly in the conversation. Support cards, ACH, plans, and settlements through secure, PCI-compliant payment processing.
Get up and running fast with REST APIs, webhooks, flat files, or real-time data links. Connect your LMS, CRM, payment processors, and telephony without disrupting workflows.
Monitor performance in real time with customizable dashboards for conversions, payment results, and compliance metrics. Drill into individual conversations or analyze portfolio-wide trends to make smarter operational decisions, faster.
